Last Updated: November 22, 2025
Welcome to PatchWorks Studio LLC. These Terms of Service ("Terms") govern your access to and use of our websites, mobile applications, and services (collectively, the "Services"), including but not limited to Family Hero Points.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
By creating an account, downloading our applications, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you agree to these Terms on behalf of that organization.
PatchWorks Studio LLC provides mobile and web applications designed to help families manage tasks, track achievements, and build positive habits. Our application, Family Hero Points, allows parents to create tasks for children and reward them with points for completion.
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.
To use certain features of our Services, you may be required to sign in with Google or Apple. You agree to:
Our Services are intended for use by families. The following age requirements apply:
We comply with the Children's Online Privacy Protection Act (COPPA). For more information about how we handle children's data, please see our Privacy Policy.
By signing up and creating a family account in Family Hero Points:
You agree not to use our Services to:
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and design, are owned by PatchWorks Studio LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any content you submit or upload to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content solely for the purpose of providing and improving our Services.
Certain features of our Services may require payment of fees. All fees are quoted in U.S. dollars unless otherwise specified. We reserve the right to change our pricing at any time, with notice provided to existing subscribers.
For subscription services, you authorize us to charge your payment method on a recurring basis. Subscriptions automatically renew unless canceled before the renewal date.
Refund policies vary by service and platform:
Generally, fees are non-refundable except as required by law or as specified in platform-specific policies.
You may cancel your subscription at any time:
Cancellation takes effect at the end of your current billing period. You will retain access to premium features until the end of the paid period.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You may terminate your account at any time by contacting us at support@patchworks-studio.com or through your account settings.
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice, including for violation of these Terms. Upon termination, your right to use the Services will immediately cease.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PATCHWORKS STUDIO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless PatchWorks Studio LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another party.
These Terms shall be governed by and construed in accordance with the laws of the United States and Washington state in which PatchWorks Studio LLC is registered, without regard to conflict of law provisions.
Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state where PatchWorks Studio LLC is registered.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and PatchWorks Studio LLC regarding the use of our Services.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
If you access our Services through an application downloaded from the Apple App Store, the following additional terms apply:
These Terms are concluded between you and PatchWorks Studio LLC only, and not with Apple Inc. ("Apple"). PatchWorks Studio LLC, not Apple, is solely responsible for the app and its content.
The license granted to you is limited to a non-transferable license to use the application on an Apple-branded product that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service.
PatchWorks Studio LLC is solely responsible for providing maintenance and support services for the app, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the app.
PatchWorks Studio LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the app.
PatchWorks Studio LLC, not Apple, is responsible for addressing any claims you have or any claims of any third party relating to the app or your possession and use of the app, including:
In the event of any third-party claim that the app or your possession and use of the app infringes that third party's intellectual property rights, PatchWorks Studio LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
You represent and warrant that:
You must comply with applicable third-party terms of agreement when using the app (e.g., your wireless data service agreement).
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
If you have any questions about these Terms of Service, please contact us at:
PatchWorks Studio LLC
Email: support@patchworks-studio.com
Website: patchworks-studio.com